Privacy Policy
Diaspora Development Hub (DDH)
Last updated: 20 October 2026
1. Who we are
Diaspora Development Hub (“DDH”, “we”, “us”, “our”) is a UK registered non-profit (CRN 16486638) that connects African diaspora expertise, capital and networks with local innovators and youth. We run the website ddhafrica.org.
We are the data controller for the personal information described in this policy.
Registered address: 32 Groupama House, EN5 1TS, London, United Kingdom
Email: enquiries@ddhafrica.org
Phone: +44 7359 153357
2. Our commitment
We respect your privacy and handle your personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains what we collect, why we collect it, how we protect it and what rights you have.
3. Information we collect
- Information you give us. This includes your name, email address, phone number, country, organisation and the content of your messages when you contact us, use DDH Connect, register for events or the Diaspora Development Summit, apply to the Elite Scholars Program, join the Diaspora Mentorship Hub or subscribe to our updates.
- Order and payment details. If you buy from our shop or make a payment, we collect your order and billing details. Card payments are handled by our payment provider, and we do not store your full card details.
- Information collected automatically. This includes your IP address, browser type, device, pages visited and time spent on the site, collected through cookies and similar technologies.
- Information from third parties. This includes social media platforms, event partners or mentors where you have chosen to share your details with them.
We do not knowingly collect personal data from children under 13 without the consent of a parent or guardian.
4. How we use your information
| Purpose | Lawful basis |
|---|---|
| Respond to enquiries and provide 24/7 support through DDH Connect | Legitimate interests |
| Run and administer our programmes, events and summit | Contract or legitimate interests |
| Process applications for the Elite Scholars Program and mentorship matching | Contract or consent |
| Process shop orders and payments | Contract |
| Send newsletters, news and event invitations | Consent (you can withdraw at any time) |
| Improve our website, services and security | Legitimate interests |
| Meet legal, accounting and regulatory duties | Legal obligation |
| Report anonymised impact figures to partners and funders | Legitimate interests |
5. Who we share your information with
We do not sell your personal data. We share it only where necessary with:
- Service providers who help us run the website, email, payments, hosting, analytics and events.
- Programme partners, mentors and host organisations, where you have applied to take part.
- Professional advisers, regulators or law enforcement where the law requires it.
All providers are required to protect your data and use it only on our instructions.
6. International transfers
DDH works across the UK and Africa, so your information may be handled outside the UK. Where that happens, we use appropriate safeguards, such as the UK International Data Transfer Agreement or approved standard contractual clauses, so your data stays protected.
7. Cookies
Our website uses cookies to work properly, understand how visitors use it and improve your experience. Essential cookies are always on. Analytics and marketing cookies are used only with your consent, which you can change at any time through your browser settings or our cookie banner.
8. How long we keep your data
We keep personal data only as long as needed for the purpose it was collected, and to meet legal and accounting requirements. For example, enquiry records are usually kept for up to 2 years, and financial records for 6 years. When data is no longer needed, we delete or anonymise it.
9. How we protect your data
We use technical and organisational measures to protect your data, including secure hosting, access controls and encryption in transit. No online system is completely secure, so please take care when sharing information online.
10. Your rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you.
- Correct inaccurate or incomplete data.
- Ask us to erase your data.
- Restrict or object to how we use your data.
- Receive your data in a portable format.
- Withdraw consent at any time, including unsubscribing from our emails.
To use any of these rights, email enquiries@ddhafrica.org. We will respond within one month and may need to confirm your identity first.
If you are unhappy with how we handle your data, please contact us first. You also have the right to complain to the UK Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113.
11. Links to other websites
Our site may link to partner or social media websites (Facebook, Instagram and X). We are not responsible for their privacy practices, so please read their policies.
12. Changes to this policy
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.
13. Contact us
Questions about this policy or your data?
Diaspora Development Hub
32 Groupama House, EN5 1TS, London, United Kingdom
enquiries@ddhafrica.org